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Privacy Policy

Last updated: June 2026

SpareFob respects your privacy. This policy explains what we collect, why we collect it, and how we use it.

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1. Who we are

SpareFob is a key-fob duplication and key-cutting service operated out of 151 Yonge St 1180- 11th floor, Toronto, ON M5C 2W7. You can reach us at +1 437-545-8982 (WhatsApp) or contact@sparefob.ca.

2. What we collect

  • Contact information you give us: name, phone number, email, building address — only what's needed to provide your service.
  • Fob/key details: brand, frequency, serial — used to make the copy and warranty it.
  • Payment information: handled by our payment processors (Square, Stripe). We do not store full card numbers.
  • Website analytics: anonymous traffic data only (pages viewed, device type). We do not run third-party advertising trackers.

3. Why we collect it

  • To copy your fob/key correctly and warranty the result.
  • To contact you about your order, appointment or warranty claim.
  • To comply with Canadian tax and recordkeeping law.

4. Who we share it with

We do not sell your data. We share only with:

  • Payment processors, to charge your card.
  • Government authorities, when required by law.
  • Our hosting/email providers, who handle data on our behalf and are bound by Canadian privacy law.

5. How long we keep it

Order records: 7 years (Canadian tax-law minimum). Marketing email lists: until you unsubscribe. Website analytics: 24 months.

6. Your rights

You can ask us to (a) show you what we have on file about you, (b) correct it, or (c) delete it (subject to legal-retention rules). Email contact@sparefob.ca with "Privacy request" in the subject line.

7. Cookies

Our site uses essential cookies only (session, language preference). No advertising cookies, no third-party trackers.

8. Security

Customer data is stored on encrypted servers in Canada. Payment data is tokenized by our processors and never sees our database.

9. Changes

If we materially change this policy we will update the date at the top and post a notice on the homepage for 30 days.

10. Contact

Questions, complaints, or requests under PIPEDA: contact@sparefob.ca · +1 437-545-8982 · 151 Yonge St 1180- 11th floor, Toronto, ON M5C 2W7.